operations & change management
How can I realize the operational promises of new technologies without falling behind?
How will my organization successfully adopt a major system overhaul?
What strategies can help me navigate organizational change seamlessly?
Operations & Change Management for complex projects
Once recommendations are adopted and product outcomes are defined and underway, UrbanSense works with clients to plan for and manage change within an organization.
Our approach ensures individuals, teams, and executives are supported in making the right moves for communications, team structure and ongoing professional support, and, ultimately - that outcomes are achieved.
OUR APPROACH
Deliver operational readiness insight reports outlining goals, challenges, opportunities, and needs.
Assessment
Perform user segmentation, perform gap analysis and define needs and communications assets.
Segmentation
Conduct pulse checks and communications and training plans and KPI program.
Planning
Stand up resource centers, facilitate team trainings, execute on communications and pulse checks.
Implementation
Measure against established KPI program and re-evaluate ongoing needs.
Measurement
OUR WORK
client success stories
Michigan Central Strategic Plan
Westchester Contracting Reform
ERP Modernization
WHY IT MATTERS
Benefits of operations & Change Management
Foster team alignment by establishing clear roles, responsibilities, and communication channels.
Improve adoption through customized trainings and communication plans.
Minimize disruption during organizational transitions with tailored change management strategies.
Improve operational efficiency with streamlined workflows and optimized resource allocation.
discover more of Our Services
Digital master planning
Tactical plans for digital investments in public spaces, from infrastructure to user applications.
Portfolio Scaling
Expansion of successful technology deployments across a broader portfolio, including across agencies, districts and municipalities.
Sustainability solutions
From retrofitting properties to integrating renewable systems, support of long-term goals while reducing operational costs and adapting to climate change.
Let’s build a sustainable future together
Transform your spaces with eco-friendly solutions. Contact UrbanSense.